Watch Tower · Applied Intelligence for your Business · 3PL warehouses

A work tracker for 3PL warehouses

The goal: Ship every order on time and accurately, keep forklifts and docks safe and running, and know what each client really costs to serve.

Say what has to get done this week and the work tracker turns it into cards: one owner each, a due date, the truck, site or machine it touches, and the goal it moves. Your team moves the cards; the weekly review reads them.

Open the free demo A fictional company in your industry, opened in the Console. No card needed.

What you see

Work Tracker in the Watch Tower Console

An illustration of the Work Tracker with sample data: one request turned into cards in To do, In progress and Done, each with an owner and a date. — Tell it what you want done this week; you get cards with an owner, a date and a next step. An illustration with sample data. The demo opens a sample in your industry.

For general managers and operations managers at third-party logistics warehouses

What it looks like for 3PL warehouses

The KPIs, cards and questions below are examples of what we set up with you. The names and units are made up.

KPIs, with the assumption behind each

On-time ship rateOrders shipped by the client's cut-off, as a share of orders due that day.Assumption: Measured from WMS ship-confirm time against the client SLA cut-off.

Order accuracyOrders shipped with no picking or labeling error reported by the client.Assumption: Errors counted when the client reports them within 14 days.

Operator evaluations currentForklift operators whose performance evaluation is within the last three years.Assumption: Counted from training records; agency staff included.

Cards on the work tracker

Take reach truck 6 out of service until the hydraulic leak is fixedMaintenance lead · due Today · Reach truck 6
Re-evaluate the four operators whose three-year evaluation lapses this monthSafety coordinator · due Fri · Operators: night shift
Move the client's fast movers to the zone nearest dock 3Inventory lead · due Next Tue · Zone C

Records you already keep

WMS order and shipment exports
Forklift pre-shift checklists
Operator training and evaluation records
Dock schedules and client SLAs

Assets in the register

Buildings and docks
Forklifts, reach trucks and pallet jacks
Racking zones
Clients and their SLAs

Questions your team can ask Bifrost

Which client had the most late shipments last month, and on which days?
Which forklifts failed a pre-shift check more than twice this quarter?
Which operators need their evaluation in the next 60 days?

Bifrost answers from the records in your own workspace and shows how each number was worked out.

How it runs

Work tracker, step by step

Tell us the goal that matters most this quarter, in your words.
We set up the board with you: your people, your assets and the recurring jobs you already run.
Each action becomes a card with one owner, a due date and the assets it touches.
Every week we review the board with you: what moved, what slipped and what's next.

The barriers this crosses

Use: What exactly would I use it for? We name the specific uses by role and by industry: the decision, the calculation, the plan, the brief.
Consistency: Will this still be useful next week? We design AI into the daily system: the Console, the toolkits and the career plan people come back to, with customer success that follows up.

Rules and facts for 3PL warehouses

What the records have to show

Every forklift operator's performance must be evaluated at least once every three years.Source: 29 CFR 1910.178(l)(4)(iii), Powered industrial trucks
Powered industrial trucks must be examined before being placed in service, at least daily, and after each shift where they're used around the clock; defects must be reported and corrected immediately, and a truck with a condition affecting safe operation is not placed in service until repaired.Source: 29 CFR 1910.178(q)(7), Powered industrial trucks

A summary for planning work, not legal advice. Check the source for the full rule and any state requirements.

Start

See it on a sample company first

Founding 10

$2,000 for setup and the first 3 months of Watch Tower, then $250/month. Ten places. We set up your team, goals and KPIs, asset register, map and work tracker with you, then review it with you every week.

Hardware implementation is quoted separately. Start with the demo; you can order from inside it.Open the free demo

Questions

Common questions

Does this replace our WMS?

No. The WMS runs the floor. Watch Tower reads its exports alongside your safety records and client SLAs, so the goals, the actions and the weekly review sit in one place.

Is this another project-management app my crew has to learn?

No. The tracker holds only the actions behind the goals you set with us, each tied to a person and an asset you already have. We add your team, set up the first cards with you and review the board every week, so nobody has to build it alone.

Can cards come from what we already track in spreadsheets?

Yes. In week 1 we take in the spreadsheets or system exports you already keep and turn the recurring jobs in them into cards, with a written list of what was there and what was missing.

What does Watch Tower cost for 3PL warehouses?

Founding 10 covers setup and the first 3 months in one payment, then a monthly price; the numbers are on this page and on the pricing page inside the demo. Hardware implementation is quoted separately.

Work tracker in other industries