Watch Tower · Applied Intelligence for your Business · Cold-chain and reefer carriers

A work tracker for cold-chain and reefer carriers

The goal: Deliver every temperature-controlled load at the agreed temperature, with the records to show it, and keep reefer units out of the shop.

Say what has to get done this week and the work tracker turns it into cards: one owner each, a due date, the truck, site or machine it touches, and the goal it moves. Your team moves the cards; the weekly review reads them.

Open the free demo A fictional company in your industry, opened in the Console. No card needed.

What you see

Work Tracker in the Watch Tower Console

An illustration of the Work Tracker with sample data: one request turned into cards in To do, In progress and Done, each with an owner and a date. — Tell it what you want done this week; you get cards with an owner, a date and a next step. An illustration with sample data. The demo opens a sample in your industry.

For owners and operations managers at refrigerated carriers

What it looks like for cold-chain and reefer carriers

The KPIs, cards and questions below are examples of what we set up with you. The names and units are made up.

KPIs, with the assumption behind each

Loads delivered in rangeLoads whose recorded temperature stayed within the shipper's range for the whole trip.Assumption: Read from unit downloads; a reading outside the range for under 15 minutes during a door opening is noted, not counted.

Pre-cool done before loadingLoads where the trailer reached the set point before loading began.Assumption: Taken from the pre-cool log time against the appointment time.

Reefer service on timeUnits serviced by their engine-hour interval.Assumption: Interval taken from the unit maker's schedule.

Cards on the work tracker

Pull the temperature download for the rejected load and send it to the shipperOperations lead · due Today · Reefer 31
Service the unit that alarmed twice this weekShop lead · due Thu · Reefer 18
Write down the pre-cool step for the new produce accountDispatcher · due Fri · Shipper: Valley Greens

Records you already keep

Reefer unit temperature downloads
Shipper temperature requirements and agreements
Pre-cool and wash-out logs
Reefer service records

Assets in the register

Reefer trailers and their units
Tractors
Wash-out and pre-cool locations
Shipper accounts

Questions your team can ask Bifrost

Which loads went out of range last month, and on which trailers?
Which reefer units are past their service interval?
How often did pre-cool finish after the loading appointment?

Bifrost answers from the records in your own workspace and shows how each number was worked out.

How it runs

Work tracker, step by step

Tell us the goal that matters most this quarter, in your words.
We set up the board with you: your people, your assets and the recurring jobs you already run.
Each action becomes a card with one owner, a due date and the assets it touches.
Every week we review the board with you: what moved, what slipped and what's next.

The barriers this crosses

Use: What exactly would I use it for? We name the specific uses by role and by industry: the decision, the calculation, the plan, the brief.
Consistency: Will this still be useful next week? We design AI into the daily system: the Console, the toolkits and the career plan people come back to, with customer success that follows up.

Rules and facts for cold-chain and reefer carriers

What the records have to show

When a written contract makes the carrier responsible for sanitary conditions, the carrier must pre-cool each mechanically refrigerated cold storage compartment as specified by the shipper and, if the shipper or receiver asks, show that it kept the operating temperature the shipper specified during the trip.Source: 21 CFR 1.908(e), Sanitary Transportation of Human and Animal Food
A property-carrying driver may drive at most 11 hours, within a 14-hour window, after 10 consecutive hours off duty.Source: FMCSA, Summary of Hours of Service Regulations

A summary for planning work, not legal advice. Check the source for the full rule and any state requirements.

Start

See it on a sample company first

Founding 10

$2,000 for setup and the first 3 months of Watch Tower, then $250/month. Ten places. We set up your team, goals and KPIs, asset register, map and work tracker with you, then review it with you every week.

Hardware implementation is quoted separately. Start with the demo; you can order from inside it.Open the free demo

Questions

Common questions

Does Watch Tower read our reefer units directly?

Not today. It works from the temperature downloads and logs you already pull, and puts them next to your loads, units and goals.

Is this another project-management app my crew has to learn?

No. The tracker holds only the actions behind the goals you set with us, each tied to a person and an asset you already have. We add your team, set up the first cards with you and review the board every week, so nobody has to build it alone.

Can cards come from what we already track in spreadsheets?

Yes. In week 1 we take in the spreadsheets or system exports you already keep and turn the recurring jobs in them into cards, with a written list of what was there and what was missing.

What does Watch Tower cost for cold-chain and reefer carriers?

Founding 10 covers setup and the first 3 months in one payment, then a monthly price; the numbers are on this page and on the pricing page inside the demo. Hardware implementation is quoted separately.

Work tracker in other industries